Refund policy

At Handlathe PH, we take pride in the quality of our products. To ensure fairness and transparency, please review our return and exchange guidelines:

Damaged During Shipment
If your item arrives damaged, a complete unboxing video must be provided as proof. The video must clearly show the package being opened from its sealed condition. Verified claims are eligible for item replacement.
Customer-Caused Damage
Items damaged due to misuse, improper installation, modification, or handling by the customer are not eligible for refund or exchange.
Incorrect Size / Fitment
If the item size or fitment is incorrect, we offer a free exchange, provided the item is unused and in original condition.
Minor Physical Imperfections (e.g., dents)
Items received with verified manufacturing defects or dents are eligible for free exchange.

Warranty Information

Handlathe PH provides a one-week limited warranty from the date of delivery.

The warranty covers:

The warranty does not cover:

For any concerns, customers must contact us promptly and provide necessary proof (photos/videos) for evaluation.